|
|
|
The program
has been tested with the following cameras::
* Orange Micro WebCamDV
* Orange Micro Ibot Firewire Web Cam
* 3COM Bigpicture Video Phone
* 3COM Home Connect
* Agfa ePHOTO CL20
* Aiptek PenCam
* Alaris Color Digital Video Camera
* APLUX MU2-35
* ATI TV Wonder Card
* Axis PTZ Network Camera
* CMOS-A USB Camera, VLSI Vision Ltd
* Creative Web Cam Pro Plus
* D-link USB Camera
* D-link Internet Camera
* Ezonics EZCam III USB
* FlexWatch Network Camera
* Hunt LAN Camera
* Intel WebCam
* JVC Network Camera
* KODAK DVC325
* Logitech WebCam
* Marmitek XCam2
* Panasonic Network Camera
* Philips PCVC Camera
* Philips VGA Digital Camera
* Philips ToUCam Pro
* Pinnacle PCTV card
* Sony DCR
* Sony Network Camera
* TELEMAX WC/50 USB Camera
* Toshiba Network Camera
* Vivotek Video Server
* X10 Wireless xc10a USB
* Xirlink VEO Advanced Connect USB PC WEB Camera
Active Webcam FAQs
Question:
Why the WebCam screen is black?
Answer:
Make sure that your camera is turned on and properly connected.
Also, try running other video applications to see if it
is a problem with the camera. If so, contact the technical
support of your camera vendor.
Question:
WebCam screen is black but program, which came with camera,
works. What is wrong?
Answer:
Check to ensure that your camera is Video for Windows?
compliant.
Question:
How can I make video screen brighter?
Answer:
Click Camera Settings from the Options menu. In the Camera
Settings dialog box, change the brightness by clicking
the Source button. For capture devices that do not provide
a Video Source dialog box, the setting is probably in
the Video Format dialog box.
Question:
How do I upload captured images?
Answer:
If you select Publishing Method - FTP upload, the program
automatically connects to your FTP server and uploads
captured images.
See Upload to FTP server to get more info...
Question:
What does the Motion Sensitivity control do?
Answer:
This control determines what level of movement is required
to trigger a motion action performing. The large value
of sensitivity causes that the smaller changes in the
image can start a motion action. Lover values decrease
sensitivity, which result in more or larger changes without
motion action performing.
Question:
Does the program needs a fixed connection?
Answer:
No. Active WebCam can use dial-up networking to automatically
connect only when needed.
Question:
I'm AOL user. May I run WebCam on my AOL page?
Answer:
Only if you're using AOL software for dial-up connections.
Specific instructions can be found at ftp://members.aol.com/usersFAQ.txt.
Question:
Visitors of my Web page can only see 1-2 frames per minute.
What the reason?
Answer:
Probably this is because of the narrow bandwidth of your
or the visitor's network connection. Try to reduce the
Image Quality and Publishing Frame Rate in the Internet
Settings dialog box.
Question:
Visitors of my Web page see the Off Line notification.
Answer:
If your Active WebCam is online and you have typed the
right Internet address to the browser, it may be that
your service provider's firewall doesn't allow access
to any server programs running on the port you have specified
in the Publishing Method tab.
Question:
The program stops broadcasting after a long period of
computer inactivity. What is wrong?
Answer:
This behavior can occur if Advanced Power Management is
enabled on the computer.
To work around this issue, turn off Advanced Power Management
before you start the program. To do this, use the appropriate
method for your operating system.
Microsoft Windows 95
To turn off Advanced Power Management:
Click Start, point to Settings, and then click Control
Panel.
Double-click Power.
On the Power tab, click to clear the Allow Windows to
manage power use on this computer check box.
Click the Disk Drives tab.
Click to clear the When Powered By AC Power check box.
Click OK, and then close Control Panel.
Microsoft Windows 98, Microsoft Windows Millennium Edition
(Me), or Microsoft Windows 2000
To turn off Advanced Power Management:
Click Start, point to Settings, and then click Control
Panel.
Double-click Power Management or Power Options.
On the Power Schemes tab, click Always On under Power
schemes.
In the Turn off monitor box, click Never.
In the Turn off hard disks box (if available), click Never.
Click OK, and then close Control Panel.
Question:
Captured image looks grainy or lacking color resolution.
Answer:
Make sure your system is set to display 24-bit or 32-bit
color. 16-bit color is acceptable, although images won't
show their true 24-bit color depth. 16-color (4-bit) and
256-color (8-bit) modes are unacceptable for image viewing
and are not recommended.
To change color mode:
Click Start, point to Settings, and then click Control
Panel.
Double-click Display.
Select Settings and change color depth.
Question:
I'm using firewall. Does the program work with firewall?
Answer:
If you are using a firewall then you need to add an entry
in to the allowed programs list/section to allow Active
WebCam to connect to the Internet and upload captured
images. If you are having problems uploading, then turn
off the firewall and then try again, if the upload works,
then you know that your firewall is blocking the connection
some how. Read the firewalls documentation about adding
a program to the allowed list.
Question:
Is there a way to incrementally name the image files,
so that they can be saved as a series?
Answer:
The program can create archive of captured images. It
can save an incrementally named copy of captured image
in the "images" sub folder.
See the Creating archive of captured images help topic
for more info.
Question:
Can the program broadcast a video, stored on my web site?
Answer:
The program can upload recorded video files to FTP server,
or copy to the HTTP server folder (if HTTP server is used
for broadcasting).
See the Broadcasting Recorded Video help topic for more
info.
Question:
I want to be able to set a limit on viewers, I also want
to see their IP#.
Answer:
Number of WebCam viewers can be limited from the Internet
Settings dialog box.
See the Configure WebCam HTTP Server help topic for more
info.
To cause program to log viewers's IP addresses, click
to select Log HTTP viewers to the "HTTP_Log.txt"
file from the Program Options dialog box.
Question:
When I try to play recorded video the movie is faster
(2 or 3 times faster). Is there any solution to fix this
problem?
Answer:
Probably the processor's speed is not enough to write
video with selected frame rate. Try to use another video
compression or reduce frame rate.
See the Recording live video help topic for more info.
Question:
Is possible to run more than one camera with the program?
Answer:
You can use simultaneous broadcastings from all cameras
or single broadcasting with camera rotating. To broadcast
from multiple devices simultaneously you need to create
Camera Window for each camera. Every Camera Window has
to have unique broadcasting port. See more info at the
Creating New Camera topic.
If you want to use camera rotating, you need to create
one Camera Window and enable Camera Cycler. See more info
at the Cycle through cameras topic.
Question:
My CASIO Cassiopeia E125G shows me "Your browser
isn't running the applet, for some reason". How to
use the program on Pocket PC?
Answer:
Some pocket computers don't support java applets. You
can use still images method to show web camera on your
web page.
See the Displaying Still Images on Web Page help topic
for more info.
Question:
Sometimes my connection at home to my provider fails and
then my computer gets a new IP address¡ and
there¡¯s the problem, when I¡¯m
somewhere else I cannot see what the new IP address is
and then I cannot look at my Webcam anymore. How can I
deal with this problem?
Answer:
To get rid of this problem you can use PY Software Web
Server, which allows your web camera to have a permanent
address on the internet.
See more info at the Dynamic IP Addresses topic.
Question:
When I broadcast from my PC I open the web page and see
my broadcast only through my LAN, but on any other machine
from Internet it will not connect. How to correct this
problem.
Answer:
If your network uses firewall, make sure the port the
program is streaming through and IP address of your computer
must be open on the firewall.
Make sure that the address of your computer was written
correctly. The URL for connecting to your web camera is
http://IPaddress:portnumber. Where IPaddress is external
address of your computer. You can get to know this address
from the "Tools" | "Get Computer IP address"
menu. The portnumber is the value, which is specified
in the "Camera Settings" | "Broadcasting"
| "HTTP Server" | "Port".
If external IP address changes constantly, there is no
warranty that your viewers can watch your camera all the
time. To get rid of this problem you can use Dynamic IP
Service, which gives your web camera a permanent address
on the internet. Activate the service from the "Tools"
| "Dynamic IP Service" menu.
Question:
How do I get rid of your advertisement on the webcam page?
Answer:
You can remove the PY Software advertisement if you add
the BORDER parameter in the APPLET tag on your Web Page.
If value is "ON" applet draws frame around image.
If value is "OFF", applet just displays the
captured image. Open your Web page in Notepad and add
the following string before </APPLET> tag: <PARAM
NAME="BORDER" VALUE="OFF">
Question:
Every time we start webcam there are errors: "not
supported DIB format. Operation continues successfully".
Can you inform us what 'DIB format' means?
Answer:
The 'DIB format' means the format of image captured from
camera. This message means the program could not decode
captured image. If the program receives this message,
it uses another method of image capturing and continues
working successfully.
Question:
I have cable internet that can get up to 150kb a second
but the movie from my camera is moving very slowly, why?
Answer:
Sometimes cable internet providers reduce bandwidth for
outgoing traffic. Mostly the upload bandwidth is 10 -
15KBps, that means you can broadcast 2-3 fps only. Ask
your ISP about the outgoing bandwidth increasing.
Question:
How to broadcast through LinkSys router?
Answer:
Connect to the router through web browser.
Select "Advanced" and select "Filters".
Select the "Forwarding" tab.
Set the broadcasting port in the "Service Port Range".
Select the protocol: "Both".
Set the IP Address of your computer in the IP Address
box.
Now your router will forward all client requests to the
specified port on your computer.
Question:
How to broadcast through D-Link router?
Answer:
Connect to the router through web browser.
Select the "Virtual Server" tab.
Enter the broadcasting port in the "Service Ports".
Set the IP Address of your computer in the "Server
IP" box.
Check the "Enable" box and click "Apply".
Now your router will forward all client requests to the
specified port on your computer.
Question:
How to broadcast through SMC router?
Answer:
Connect to the router through web browser.
Select the "Virtual Server" page.
Set the IP Address of your computer in the "Private
IP" box.
Enter the broadcasting port in the "Private Port".
If you broadcast using the Remote Access method, select
the UDP type. If you broadcast using the HTTP Server,
select the TCP type.
Click "Enter".
Now your router will forward all client requests to the
specified port on your computer.
Question:
How to broadcast through Microsoft router?
Answer:
You need to configure persistent port forwarding on the
Microsoft router.
Connect to the router through web browser to open the
Base Station Management Tool.
Click "Security".
On the Security menu, click "Port Forwarding",
and then click "Set up persistent port forwarding".
In the "Description" box, type a description
of the server field. (This step is optional.)
In the "Inbound port" box, type the broadcasting
port.
In the "Type" box, select the protocol (UDP
or TCP) for the port. If you broadcast using the Remote
Access method, select the UDP type. If you broadcast using
the HTTP Server, select the TCP type.
In the "Private IP address" box, type the IP
Address of your computer.
In the "Private port" box, type the broadcasting
port.
Click Apply.
Now your router will forward all client requests to the
specified port on your computer.
Question:
I can not run the webcam on my computer, it says that
"Your browser isn't running the <APPLET> tag,
for some reason". What's wrong?
Answer:
If your web page is configured to playback captured images
using Java applet, the viewer's computers must have installed
Java engine. Unfortunately not all computers have pre
installed Java engine, and not all Web Browsers support
Java Applets. If your computer doesn't have Java Engine,
you can install all necessary updates at:
http://windowsupdate.microsoft.com
If there is no way to install Java Engine on the viewer's
PC, you can configure your web page to show captured video
as a still image. In this case the viewer's PC doesn't
need any special technologies like Java Engine and this
method works with any Web browser, but frame rate cannot
be higher than 1 frame per second. Please refer to the
Creating Web Page topic in the Help file to get more information.
Question:
My webpage keeps flashing "Off Line" for one
second, then shows my cam for 5 seconds, then shows "Of
Line" again. What's causing this?
Answer:
The program displays "Off Line" color bars when
it didn't receive 5 frames in a row. Probably the frame
rate is high for this bandwidth and viewer's computer
doesn't receive all frames. Try to reduce frame rate according
bandwidth.
Question:
I'm using Active Webcam and set the Motion Detection to
"Record a Video". A little box says Duration
which I set to 60sec. However the recording does not stop
at 60s, it records forever. Is this a bug?
Answer:
If there was a motion during the recording time, the program
continues recording. The recording stops if there was
no motion during the Duration period.
Free
Download
(3.7M) Secure
Order [US$29.00]
Back to Active
Webcam features page |
Order information:
Active WebCam Standard is a shareware. A user who want
to use full-function requires registration. The registration
fee only costs $29.00 US dollars.
Once you register, we will send you registration code
immediately and all newer versions will also registered
to you. |
|
Awards |
|
|
|
|
Product Notes
|
Top 10 Sites
User's Letter
